FAQ

Q: Are you a factory or trading company?

A: We are a factory and have export license. Besides, our factory has a number of product lines to provide products with stable production capacity for customers in delivery time.

Q: What information do I need to provide in order to confirm the conveyor rollers order?

A: We work with technical drawings for any non-standard products. If the order is for standard parts, you only have to provide us with the part number so we may define the parts of the order.

Q: Do you have the products in stock?

A: No. All the products are produced according to your order.

Q: Can you produce the hose with my own brand?

A: Yes, we have been offering OEM services to famous manufacturer for several years. Please send email to talk about details.

Q: How long is your delivery time?

A: Generally it is 7-30 days, details depend on your order quantity.

Q: How does your factory do regarding to quality control?

A: Quality is priority. We always attach great importance to quality control from beginning to the end of the production. Every batch conveyor rollers will be carefully inspected before it's packed for shipment.

Q: Can I order a sample?

A: Of course. We can offer regular model roller sample for free, but the freight cost shall be borne by your side. If you want

customized model sample, we'd like you to bear the charge for sample and freight.

Q: What’s benefit will I get?

A: Your client satisfied on the quality.

Your client continued orders.

You can get good reputation from your market and obtain more orders.